Safe India Movers and Packers, we are committed to ensuring that your goods are shipped safely and delivered on time. This Shipping Policy outlines how we handle the packing, transportation, and delivery of your items.
1. Shipping Services
Safe India Movers and Packers provides shipping services for:
Local Moves: Within the same city or nearby areas.
Long-Distance Moves: Across different cities or states within India.
International Moves: We offer international shipping for global relocations, subject to customs clearance and regulations.
2. Shipping Charges
Shipping charges are based on:
The size and weight of the items being shipped.
The distance between the origin and destination.
Any special handling or additional services required, such as fragile item packing, expedited shipping, or insurance.
International shipments may incur additional fees for customs duties, taxes, and other local charges in the destination country.
To get an accurate estimate, please contact us for a customized shipping quote.
3. Shipping Methods
We use the following shipping methods:
Ground Shipping: For domestic moves within a certain distance.
Air Shipping: For long-distance and international moves requiring faster delivery.
Sea Freight: For large international shipments that are more cost-effective but take longer.
4. Estimated Shipping Time
Shipping times depend on the destination and the type of service selected:
Local Moves: 1-2 business days
Long-Distance Domestic Moves: 3-7 business days
International Moves: Delivery time depends on customs clearance and shipping method. Generally, international shipments take 10-30 business days.
We strive to meet the estimated delivery times, but delays may occur due to factors beyond our control, such as weather, customs clearance, or other unforeseen circumstances.
5. Shipment Tracking
Once your items are shipped, we will provide you with a tracking number or link (where applicable), allowing you to track your shipment's progress online. For local moves, we provide real-time updates on the status of your delivery.
6. Packaging and Handling
Our team of experienced professionals ensures that your items are carefully packed to prevent damage during transit. We offer specialized packing services for fragile and high-value items. If you have specific packaging requirements, please inform us in advance.
7. Customs, Duties, and Taxes (International Shipping)
For international shipments:
All customs duties, taxes, and other import-related charges are the responsibility of the customer.
Safe India Movers and Packers will assist in preparing the necessary customs documentation but cannot control the timing of customs clearance.
Any delays or additional charges related to customs are beyond our control and will be borne by the customer.
8. Shipping Insurance
We offer optional shipping insurance to cover any potential loss or damage during transit. While we take every precaution to ensure safe delivery, we recommend purchasing insurance for valuable or fragile items.
9. Damaged or Lost Shipments
In case of damaged or lost items during shipping:
Damaged Shipments: You must report any damages within [insert number of days, e.g., 24 hours] of receiving the shipment. We will assess the claim and provide compensation in accordance with the shipping insurance (if purchased).
Lost Shipments: In the rare event that a shipment is lost, please contact us immediately with your tracking number. We will investigate and resolve the issue promptly.