Safe India Movers and Packers, we are committed to providing reliable and timely moving services. Our Delivery Policy outlines the procedures, timelines, and conditions under which we deliver your goods.
1. Delivery Locations
Safe India Movers and Packers provides moving and delivery services to the following locations:
Domestic Moves: We serve all major cities and towns within India.
International Moves: We also offer international moving services, subject to customs regulations and shipping requirements.
2. Delivery Timeframes
Local Moves: Delivery for local moves within the same city or nearby regions is typically completed within the same day or by the next business day, depending on the distance and the volume of goods.
Long-Distance Moves: For long-distance moves, delivery is completed within [insert number of days, e.g., 3-7 business days] after the scheduled pickup date. Delivery time may vary depending on distance, road conditions, and weather.
International Moves: The delivery timeframe for international moves varies based on customs clearance, shipping method, and destination country. Typical delivery time is [insert timeframe, e.g., 15-30 business days].
3. Delivery Confirmation
Upon successful delivery, our team will:
Confirm the safe receipt of all items.
Obtain the signature of the customer or an authorized representative as proof of delivery.
4. Delays in Delivery
While we strive to ensure timely delivery of all goods, delays may occur due to unforeseen circumstances such as:
Extreme weather conditions
Natural disasters
Road closures or traffic issues
Customs or legal delays for international shipments
In such cases, Safe India Movers and Packers will inform you as soon as possible and provide a revised delivery schedule.
5. Unattended Deliveries
We require someone to be present at the delivery location to receive the items. In the event that no one is available to accept the delivery, we may:
Attempt to reschedule the delivery for a later date, subject to additional charges.
Store the goods at our facility until a new delivery arrangement is made. Storage fees may apply.
6. Damaged or Lost Items
In the unlikely event that your items are damaged or lost during transit:
Damaged Items: You must report any damages to us within [insert number of days, e.g., 24 hours] of delivery. Claims submitted after this period may not be eligible for compensation.
Lost Items: In the event of a lost item, please contact us immediately with your booking details. We will investigate the issue and work with you to resolve it.
7. Rescheduling Delivery
If you need to reschedule your delivery, please contact our customer service team at least [insert number of days, e.g., 48 hours] prior to the scheduled delivery date. Additional charges may apply for last-minute changes.
8. International Delivery Policy
For international moves, additional charges may apply based on customs, taxes, and duties in the destination country. The customer is responsible for ensuring compliance with all local regulations, customs documentation, and fees.