It engages a step-by-step division of the complete process as mentioned below – Contacting us is so easy – The method of reaching us is very simple as we have made us available to you at a single click and call. We have formed a fast and simple way for you through our nationwide-reach numbers which are easy to remember as well. Your call will get attended by one of our executive who is very respectful and updated to deal with your queries. They will note down your details and forward it to the concerned officer who will fix a suitable survey date for you as soon as possible. You cannot just contact us via phone but also can fill a query form available on each of our website’s page.
Fixing the day for survey – On the survey date, a field officer will show up at your place on the day and time that you fixed as per your convenience. Our officer would be carrying all the equipments which will be useful to evaluate the consignment that needs to be moved so that he can come up with an estimated cost for the whole shifting process. On the customer’s permission, the officer will finalize the shifting deal and will brief you regarding the working of the move. As per the terms and conditions, he will plan the complete shifting process. From this point onwards, you won’t have to do anything and you can leave everything on the professional’s hands.
Confirmation of booking – Once booking is confirmed, quotation is issued which is followed by finalization of quotation and final confirmation. Packing – The packing supervisor will get in touch with you and will stop by your place on time for the packing conduct. Our team of professionals is very well-trained in their field of work. If the item which needs to be packed is very fragile, then, the packing professionals will pack the item with multiple layers of good quality packaging materials. Similarly, if there is an electronic item to be packed, then the cords are secured and therefore it is passed on to further packaging steps. After ensuring the fact that all the due payments are made and documents are up to the mark, the shifting process is taken to the next stage.
Your shifting adviser – We provide a private shifting assistant for your move from our side who will be there with you to assist you from the beginning of the move till the end.
Transportation – The team of transportation gets into action after getting the approval and conclusion of the necessary payments. The carriers are arranged which arrive at the customer’s home on time. Each and every packed goods are then loaded on the carriers and therefore, the consignment is moved via the finalized mode of transportation. This shifting process is done with utmost care and with the help of proper communication; the shifting process is executed on time without any harm.
Trailing and help desk – The driver of the assigned vehicle keeps in touch with your personal shifting assistant and coordinate with him throughout the journey. We have introduced a modern technology for tracking the concerned vehicle in the form of Vehicle Transporting System (VTS). In such ways, our help desk is capable to inform you about the status of the delivery whenever asked.
Destination – The pleasant point is that we also bestow our customers with the storage of their household goods carrier for up to 7 days without any costs along with zero transshipment. There is a pre-dispatch agreement also through which you just have to notify your shifting assistant in advance so that you can get your consignment timely at your final destination.
Customer Care – In case, if there are any concerns raised by our customers, the role of our help desk becomes more active and they do their best to settle everything on appropriate time. Moreover, the claims for the losses or damages are settled on the basis of priority so that our bond with the customers remains the same. Therefore, we advise our beloved customers to state right value of goods.
Please fill the Enquiry Form or send email @ [email protected]